CliniMedia – Privacy Policy
At CliniMedia Inc. (“We,” “Us,” or “Our”), we are committed to protecting the privacy and confidentiality of all information processed through our Platform. This Privacy Policy explains how we collect, use, store, manage, and safeguard personal and business information. By accessing or using the CliniMedia Portal, you consent to the practices outlined in this Policy.
We collect information that helps us operate and improve our services. This may include clinic information such as business details, contact emails, branding assets, and staff information. We also collect user information including names, email addresses, phone numbers, and login credentials, as well as details about how users interact with the Platform. In certain cases, clinics may upload files or forms that include patient-related data. Any such information is handled in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and is treated with the highest level of confidentiality.
We use this information to provide and maintain access to the Platform, personalize client dashboards, process bookings and onboarding steps, allow media uploads, provide customer support, and deliver platform updates or important notifications. We do not sell or share any personal information with external marketing companies or advertisers. Any sharing of data is limited to essential technical service providers or legal requirements.
To protect your information, we use strong security measures including encrypted HTTPS connections, access-controlled authentication, and secure database storage hosted in Canada to satisfy PHIPA and provincial compliance requirements. We continually review and update our security practices to ensure data remains safe.
Information is retained only for as long as needed to support business operations, meet legal requirements, or fulfill client agreements. Users may request access to their information, request corrections, export their data, or request account deletion at any time by contacting support@clinimedia.ca. We will respond to all privacy-related requests promptly and professionally.
CliniMedia may update this Privacy Policy as technology, legal requirements, or business processes change. Continued use of the Platform after such updates signifies your acceptance of the revised policy. If you have any questions or concerns about how your information is handled, please reach out to support@clinimedia.ca.
At CliniMedia Inc. (“We,” “Us,” or “Our”), we are committed to protecting the privacy and confidentiality of all information processed through our Platform. This Privacy Policy explains how we collect, use, store, manage, and safeguard personal and business information. By accessing or using the CliniMedia Portal, you consent to the practices outlined in this Policy.
We collect information that helps us operate and improve our services. This may include clinic information such as business details, contact emails, branding assets, and staff information. We also collect user information including names, email addresses, phone numbers, and login credentials, as well as details about how users interact with the Platform. In certain cases, clinics may upload files or forms that include patient-related data. Any such information is handled in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and is treated with the highest level of confidentiality.
We use this information to provide and maintain access to the Platform, personalize client dashboards, process bookings and onboarding steps, allow media uploads, provide customer support, and deliver platform updates or important notifications. We do not sell or share any personal information with external marketing companies or advertisers. Any sharing of data is limited to essential technical service providers or legal requirements.
To protect your information, we use strong security measures including encrypted HTTPS connections, access-controlled authentication, and secure database storage hosted in Canada to satisfy PHIPA and provincial compliance requirements. We continually review and update our security practices to ensure data remains safe.
Information is retained only for as long as needed to support business operations, meet legal requirements, or fulfill client agreements. Users may request access to their information, request corrections, export their data, or request account deletion at any time by contacting support@clinimedia.ca. We will respond to all privacy-related requests promptly and professionally.
CliniMedia may update this Privacy Policy as technology, legal requirements, or business processes change. Continued use of the Platform after such updates signifies your acceptance of the revised policy. If you have any questions or concerns about how your information is handled, please reach out to support@clinimedia.ca.